Clearpay is a payment service allowing us to offer customers the ability to make purchases instantly and then pay for them in 4 automatic instalments made every 2 weeks without any interest.

Just shop on Crafter’s Companion and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or AMEX). If you’ve used Clearpay before, just log in to your Clearpay account. Then complete your order – easy! Please note, all items in your shopping bag must be eligible for Clearpay and the shopping value must be under *£1000. We currently only offer Clearpay on orders over £30 in value, to customers based in the UK.

Clearpay can only be used on purchases made on the Crafter’s Companion website.

Clearpay is available to customers with a UK billing address.

Clearpay customers make their first payment at the time of purchase, the remaining three payments are deducted every 2 weeks automatically from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Clearpay to make your payments early. Clearpay will then adjust the amount owed accordingly. You can log in to your Clearpay account anytime to view your payment schedule or make a payment before the next due date.

As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayment and then you will incur a late fee for a missed payment that is not resolved. This will be an initial £6 and a further fee of £6 if the missed payment is not made within 7 days. Late fees will not exceed 25% of the total order. Please see Clearpay Payment Purchase Agreement here.

Clearpay orders are delivered within our standard delivery timeframes like any order from Crafter’s Companion

Yes, your cart value must be less than £1000 to use Clearpay.

Yes, you may also use a gift card or promotional code with Clearpay to pay for your purchase.

Clearpay is not available on purchases of gift cards. If your order contains gift cards and other eligible products, you will need to purchase your gift cards separately.

Clearpay returns follow our standard return process. Please note, refunds for Clearpay will be refunded from Crafter’s Companion to Clearpay. We cannot provide an exchange or cash refund. As soon as the refund is processed it will drop into your Clearpay online account.

To be eligible to use Klarna you must:

Be a UK resident

Be at least 18

Have a valid card/bank account

Be able to receive verification codes via text

Flexible payments allow customers to select the method and timing of their payments for purchases. They include options like "Buy Now, Pay Later" (BNPL), enabling you to buy items immediately and pay in interest-free instalments, to pay off the balance in 30 days, or to spread costs over an extended period. Services such as Klarna facilitate these flexible payments, allowing the option to either make manageable smaller payments or to pay the full amount upfront, depending on your convenience and budget.

Pay in full, Pay in 30 days, and Pay in 3 options are interest-free. There are no late fees when you pay on time. If you choose financing or miss a payment, interest or fees may apply. Check the terms of your payment plan to understand what costs you could incur for missing a payment.

In some cases, you may be able to reschedule your payment. This can be done through the Klarna app or by contacting Klarna customer service. Options may depend on your payment plan and account status.

You can view your payment schedule anytime through the Klarna app or website. Your account shows upcoming payments, due dates, and amounts, so you can stay on top of your payments.